Golden Puzzle Room

Frequently Asked Questions

What is an escape room?

An escape room is an IRL (in-real-life) mental challenge in which players get locked in a room where they must seek clues and solve puzzles tied to a story or theme to escape before time runs out, usually in one hour. 

 

What ages can participate in the escape rooms?

GPR is recommended for ages 10 and older.  If you would like to bring children 9 or younger, they are welcome to attend with a paid booking and will be under your supervision.  Unaccompanied minors will need to bring a waiver signed by a parent or guardian.

 

Do I need any special knowledge or skills?

No, this is suitable for anyone ages 10 and older.  There is no climbing involved. Nothing will pop out to scare you. All of our puzzles require mental strength rather than physical strength or nimbleness.  Be willing to have fun and keep an open mind. 

 

Can I do a corporate team building event?

Absolutely! We can arrange customized events of up to 30 people* to meet your team building needs.

 

What time do I need to arrive?

Please arrive by your scheduled time as events will start promptly. If you don’t know when that is, you probably won’t be making it out.

 

Can I come at a time that’s not listed in the schedule?

Please contact us for special arrangements and we will try to accommodate you.

 

Do you have team competitions?

These must be arranged as a special event. Please contact us below and we will try to accommodate you. All of our experiences, of course, are a competition against the clock. 

 

Can my group have exclusive use of the room?

Each booking has a possibility of sharing the room with other parties. If you'd like to book and exclusive room, let us know and we can accommodate you reservation.

 

Is it a haunted house?

No, this is not a haunted house.  Nothing will pop out to scare you. Though the plot itself may run chills down your spine, we’re not attempting to give anyone a heart attack. In addition, all of our puzzles require mental strength rather than physical strength or nimbleness.

 

Do I need to know Math/Science/etc really well to escape the room?

All of our puzzles can be solved with basic logic and teamwork using clues within the room. Though knowledge of trivia may help shortcut the process, we designed the game to be a test of fluid intelligence and teamwork rather than creating puzzles with answers that are obscure.

 

What if my group is late?

As much as we would like to wait for your group, it would be unfair to the later groups if their registered time was pushed back because of lateness from another group. Given that, we will try our best to wait for your party but after a certain time, the one hour clock will begin and whoever is late may join in the game later when they arrive.

 

Do you do anything special for Birthday/Bachelor/Bachelorette Parties?

Want to surprise someone or customize your visit? Be sure to email us! While we do not provide any additional birthday props, if your team has ideas, we can modify the room to fit what you’re looking to achieve to leave a lasting impression the way you want it. Birthdays, Bachelor/Bachelorette parties, School Trips, Office Team Building, players come to escape the room for various reasons but leave ready to take on the next chapter of the story.

 

How many players do you suggest for this game?

We designed the game for 6 – 8 people. However, we do not discourage smaller groups from the challenge.  If you want us to accommodate a larger party, please send us an email listed in our contact tab and inquire.

 

Do you sell gift certificates?

We do, please send us an email listed in our contact tab and inquire.

 

Can you give me directions?

Map and directions to Golden Puzzle Rooms

 

Anything else I should know?

Terms and Conditions for the Room

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